COVID-19 Update

We look forward to welcoming you back into our centre! Our priority will be keeping our customers and colleagues safe. The videos and guidance below will show you how we are going to do that.

 

In addition to following government guidelines, we have put in some additional measures to make sure you have a fun, safe time with us.

       
Soft play currently closed Please maintain a safe distance Please do not come in with symptoms Helmets & suits UV sanitised between uses
Limited food menu available Phone lines closed – please book online  Regular cleaning of balls, arcade machines & touch points Sanitiser stations available throught the centre
Staff in  PPE and gloves available for customers Please use contactless payment where possible We are limiting the amount of people in the venue Be kind to each other and our staff

To keep everyone safe, we are asking customers not to visit if they have any flu or COVID-19 symptoms. Bookings can be rearrange for no additional cost. Please ensure that you and all members of your group – especially any children – follow social distancing guidelines whilst bowling or racing with us. Please only attend with members of your own household or bubble, or a maximum of two households per group.

We will ensure there is either a physical barrier or sufficient space left between bookings. Balls, ramps, lane seating and ball returns will be cleaned between each use. Arcade machines & pool tables will be cleaned regularly, and all coins in our change machine will be sanitised in advance. 

Sanitising points are at Reception desks and at the entrance to our toilets. Disposable gloves are available on request and we will regularly clean touch points. We work hard to make sure the centre stays clean, however if you do see something we may have missed do please bring it to our attention. 

The amount of tables in our bar areas has been reduced, and our indoor karting viewing areas are closed. We have created an outdoor viewing and seating area for karting. 

Staff will all be given PPE and COVID-19 training, along with cleaning training, especially regular hand washing. All team members will also be asked to stay at home should they show any signs of illness. We have introduced screens is high contact areas like reception and at bar till points to protect our customers and our staff.

Our venue is a large area with a high ceiling, and plenty of space to move around in – we want you to feel as safe as we can! If you have any questions, please email us on [email protected]